1. Cancellations permitted only before the cut-off time (3 Hours) after placing the order.
2. No cancellation of orders will be possible post processing of the order.
3. Haldiram’s will not be liable for any delays in delivery after the order has been shipped from our facility.
4. In any case of cancellations due to unforeseen circumstances, the payment amount will be refunded as store credit, which will be valid for one year.
5. If Haldiram’s suspects any fraudulent transaction or transactions violating the terms of website use, Haldiram’s is at sole discretion to cancel such orders. Further such accounts/ customers will be denied access to the use or purchase of products from the website.
6. Please reach out to our customer care for any further information or queries at support@haldirams.com or call us on +91 7122779451
It is noted that after inspecting the conditions of the delivered products through images it will be decided whether the return shall be initiated or refund shall be initiated, after getting the internal management approval.
| Available refund method | Refund Time-frame | |
|---|---|---|
| In case any consignment is R.T.O./in Transit/damaged/lost/misrouted/ confirmed by L.S.P. (After validation by ORDERME Team, Refund can be initiated within 24 hours) | In case any consignment is wrong/not as per specification/damaged etc. delivered to the Cunsumers. Consumer may place the refund request within 48 hours from the date of delivery (After validation by ORDERME Team, Refund can be initiated, within 24 hours) | |
| Pay on Delivery (for C.O.D.) Orders | |
|---|---|
| NEFT to Bank Account | Within 24 working hours, the refund will be initiated and it will take upto 7-10 working days to reflect into your original source account it may vary from time to time. You may share your bank details with us for getting the refund amount once you connect with our customer care executive. The Bank Details can be shared through the channel as suggested by our customer care executive. |
